Financial aid answers via Twitter
In six weeks, the fall semester at Tri-County Technical College begins—making now a time when students and parents want answers about financial aid deadlines, scholarship requirements and how to manage debt. Tech’s financial staff reports high volumes of phones calls and emails that await answers. But the college now offers a new way to get immediate answers—both during the weekend and over the weekend. It’s a Twitter account called @Aunt FAE—spelled F-A-E. Twitter questions usually have an answer within 10 minutes. All Tri-County students have free access to Inceptia, a non0-profit organization providing expertise in higher education access, student loan repayment, analytics, default prevention and financial education.